About Us | Labubu US
About Labubu US

Some words about us.

Be honest, it's a toy in a box. It should not cause grown adults to gasp out loud. But still, here we are.

How this started

Our story

It began in 2026 because of a scam. I turned to the internet to order a Labubu, and received one with crooked teeth and no soul. Small world: I wasn't the only one. I'd turned into an unboxing punchline and acted like I didn't cry about it.

So I found out how to reach real Pop Mart distributors, cut out the middlemen who can't even say where their stock comes from, and started a store where "is this real?" is never a question you have to ask. One collector, frustrated by a problem, solved it for himself, and it became a store for everyone else who'd had enough of rolling the dice on bad dealers.

See what's currently in stock
The standard we hold ourselves to

A trust test we hold ourselves to

We didn't just pick the word "trustworthy" and move on. We built the entire store around one belief: every collector deserves a straight answer to three questions. We ask ourselves these every day. Feel free to ask us the same.

01

Can they name their actual distributor?

Not "trusted suppliers": a real, checkable name. If they can't say it, don't buy from them.

02

Will they show evidence of authorization?

An invoice, a certificate, anything you can actually verify, not just a promise.

03

What happens if it's wrong?

A real return policy, in writing, before you pay, not an apology after the fact.

We only buy from authorized Pop Mart distributors, and we'll produce documentation on any order, any amount, any time you ask. It's not really a policy, it's just the bar we set for ourselves, before this was even a business.
From day one

Our promise

What you can be sure of, every single order.

Authenticity, provable

Distributed only by authorized Pop Mart distributors. Request paperwork on any order and we'll show you.

Packed with care

Every order treated like it's our own, because, honestly, it once was.

A real human, not a bot

Email or message anytime, you'll get a reply from an actual collector, not a script.

Shipped worldwide

We can deliver to you, wherever in the world you're collecting from.

Don't just take our word for it

Go find out the truth

We've been shipping to collectors since 2026. Before asking us, ask someone in our collector community.

Since 2026

Shipping to collectors

Every order

Paperwork available on request, no exceptions

In the shop

What you'll find

Blind boxes, plushies, keychains: the things collectors actually look for, plus new series the second we can get our hands on them (which is quicker than we'd like to admit, for our wallet's sake).

Blind Boxes Plushies Keychains New Series Drops
"

I don't do this because I don't trust my own work. I do it because old habits die hard. I was the one who hunted down my first true Labubu myself, and I don't want to go back to that. Some habits are worth keeping.

Let's talk

Looking for something specific, or just want to talk shop before you buy?

Reach out anytime, or if you're here for the drops, we don't blame you.